Conceptual Modeling:
Visualizing User Needs and System Entities
Conceptual modeling is a crucial step in the design process, enabling designers to create visual representations of user needs and system entities. Using diagrams and models, we can communicate complex ideas more effectively, identify potential issues early, and ensure that all stakeholders understand the project clearly. This approach helps align the design with user requirements and business goals, leading to more intuitive and efficient systems.
CNC-001
In this figure, I presented a conceptual representation of the entities within a call flow through an Interactive Voice Response (IVR) system. The diagram gave the team a shared vision of the ecosystem behind the application's various features and illustrated how information flows from caller to agent.
SCG-001
This diagram illustrates how guidelines are distributed across WCAG standards, categorized under four main principles known as POUR: perceivable, operable, understandable, and robust. The visual representation of such extensive information aids comprehension by leveraging clarity and organization, visual cognition, improved memory retention, simplifying complex concepts, and facilitating learning styles.
vD-Le-001
This hub and spoke architecture represents the content organization for a Sports Coach application. The central hub symbolizes the core functionalities and main dashboard, while the spokes extend to various modules such as training plans, performance tracking, scheduling, athlete profiles, and communication tools. This design ensures a centralized, intuitive navigation structure, making it easy for users to access different features and manage their coaching tasks seamlessly.
MoG-001
This enterprise ecosystem model illustrates a unified user experience across different applications catering to B2C and B2B markets across three distinct brands. The ecosystem ensures seamless integration and consistency in user experience, regardless of the user group or brand interaction. Each segment of the model highlights how the applications interconnect to provide a cohesive and efficient platform for diverse business needs.
MoG-002
This conceptual diagram depicts the motorcycle lease lifecycle over 5 to 14 years. The process begins when a dealer or retailer purchases a new bike from the factory at wholesale and adds it to their inventory. A customer gets a loan or lease and buys a motorcycle from an authorized dealer. At the end of the lease, the customer has the option to return the bike or purchase it. If the customer fails to make payments during the lease period, the motorcycle is repossessed and auctioned back to the dealer or retailer, entering the used motorcycle marketplace. The financial company also offers financing for used motorcycles, thereby extending the profit margin throughout the vehicle's lifetime.
