Field Studies:

Uncovering User Insights in Real-world Contexts

For this project, I collaborated with a team of General Assembly students to conduct field studies involving first responders. Our objective was to comprehend their requirements and explore the potential application of augmented reality (AR) technology in life-or-death scenarios. AR could offer enhanced vision in situations where environmental conditions, such as smoke in a burning building, obstruct visibility, aiding firefighters in navigating rescue operations.

Our endeavor involved visiting multiple fire stations to engage with firefighters directly. During these visits, firefighters graciously guided us through their environment, offering valuable insights into their operational challenges. To document our findings, we took notes, photographs, and video recordings to capture the interviews and interactions with the firefighters.
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Our endeavor involved visiting multiple fire stations to engage with firefighters directly. During these visits, firefighters graciously guided us through their environment, offering valuable insights into their operational challenges. To document our findings, we took notes, photographs, and video recordings to capture the interviews and interactions with the firefighters.
Following our visits to the fire stations, we convened around our paper sticky notes to exchange anecdotes and consolidate our observations. This collaborative session allowed us to pool our insights and collectively analyze the information we had gathered.
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Following our visits to the fire stations, we convened around our paper sticky notes to exchange anecdotes and consolidate our observations. This collaborative session allowed us to pool our insights and collectively analyze the information we had gathered.
Our team constructed a journey map to visually represent the pain points experienced by users throughout their journey. This mapping exercise allowed us to systematically document and analyze users' challenges, providing a comprehensive overview of their experiences.
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Our team constructed a journey map to visually represent the pain points experienced by users throughout their journey. This mapping exercise allowed us to systematically document and analyze users' challenges, providing a comprehensive overview of their experiences.
In the concluding phase, we discussed the features to include in the development backlog. Employing feature prioritization mapping, we methodically evaluated and narrowed down the features essential for the Minimum Viable Product (MVP). This process ensured that our focus remained on delivering the most critical functionalities to effectively meet user needs.
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In the concluding phase, we discussed the features to include in the development backlog. Employing feature prioritization mapping, we methodically evaluated and narrowed down the features essential for the Minimum Viable Product (MVP). This process ensured that our focus remained on delivering the most critical functionalities to effectively meet user needs.

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